General Terms and Conditions of Sale
This website is operated by Ettomio S.r.l. (hereinafter also “Ettomio,” “we,” or “our”). Access to and use of this website, including all content, features, products, and services offered, are subject to the full acceptance of these General Terms and Conditions of Sale (hereinafter the “Terms”), which govern all relations between Ettomio and the user (hereinafter also the “Customer” or “User”).
By browsing the website, placing an order, or using our services, the User declares that they have read, understood, and unconditionally accepted these Terms.
If the User does not intend to accept even a part of these Terms, they must refrain from using the website and related services.
Ettomio reserves the right to update or modify these Terms at any time at its sole discretion. Changes will take effect upon publication on the website. Continued use of the site or services after publication of changes constitutes implicit acceptance of such changes. It is the User’s responsibility to periodically review this section.
1. Online Store Terms
By making a purchase on our website, the User declares under their own responsibility:
Any unlawful use of the services will result in immediate termination of access to the site and any existing contractual relationships, without prejudice to any further legal action to protect Ettomio’s rights.
2. General Conditions
We reserve the right to refuse, limit, or cancel any order at our sole discretion for any reason, including but not limited to: product availability, pricing or product description errors, orders we deem irregular, suspected fraud, or violations of these Terms.
All content on the website—including text, images, designs, logos, graphics, icons, photos, videos, and any other materials—is the exclusive property of Ettomio S.r.l. or its licensors and is protected by national and international intellectual and industrial property laws.
Any reproduction, distribution, modification, transmission, republication, or use—whether partial or complete—of content for commercial or professional purposes without our express written consent is strictly prohibited.
Unauthorized use constitutes infringement of Ettomio’s rights and may be prosecuted accordingly.
3. Accuracy, Completeness, and Timeliness of Information
While we make every reasonable effort to ensure the information published on the website is accurate, up-to-date, and complete, we do not guarantee the absence of errors, omissions, or inaccuracies.
The information contained on this site is for informational purposes only and does not constitute professional or technical advice in any way.
We reserve the right to modify the website contents at any time, including prices, product descriptions, availability, and technical specifications, without prior notice.
The User agrees that it is their responsibility to monitor any updates on the website. Ettomio shall not be liable for any direct or indirect damages arising from reliance on inaccurate or outdated information.
4. Changes to Services and Prices
Product prices and sales conditions are subject to change at any time without notice. We reserve the right to update, modify, suspend, or discontinue, temporarily or permanently, the service or product availability without any obligation to notify.
Any changes will not affect orders already confirmed and accepted by Ettomio unless expressly stated otherwise.
We shall not be liable to the User or any third party for any modifications, suspensions, or discontinuations of services or offers.
5. Products and Services
Some products on our website may be offered for limited periods or made to order (“customized”). Such products are generally subject to limited availability and specific return conditions as detailed in our Return Policy.
We strive to provide accurate descriptions and representative images of products; however, we do not guarantee that colors, images, or technical specifications displayed on Users’ devices exactly match the real products due to hardware and software differences.
We reserve the right, at our sole discretion, to limit or prohibit the sale of products and services to individuals, geographic areas, or jurisdictions. We may also limit the maximum quantity of a product purchasable in a single order.
Product descriptions, availability, and prices are subject to change without notice and may be suspended or discontinued at any time.
Although we endeavor to provide high-quality products and services, we do not guarantee they will always meet User expectations or be free from defects.
Regarding shipping, we cooperate with various international couriers. Estimated delivery times are indicative and typically range between 2 and 7 business days from shipment, depending on destination. We are not responsible for delays due to causes beyond our control (e.g., strikes, extraordinary events).
Made-to-order products are shipped as soon as ready, with times indicated on the product page. If an order contains both made-to-order and in-stock items, the entire order will be shipped only when all products are ready, unless otherwise agreed.
6. Accuracy of Billing and Account Information
We reserve the right to refuse, limit, or cancel any order at our sole discretion. If it becomes necessary to modify or cancel an order, we will promptly notify the User via email or phone to the contact information provided.
Orders placed by dealers, resellers, or distributors without our authorization are prohibited.
The User agrees to provide accurate, complete, and up-to-date information for their account, billing, and shipping and to promptly update such information as necessary.
We accept payments via bank transfer, Visa, Mastercard, American Express, Aura, and PayPal. Payment confirmation and order acceptance will be communicated via email. Please also check your spam folder.
For more details on returns, please refer to our Return Policy.
7. Optional Tools
The site may provide access to third-party tools over which we have no control. Such tools are provided “as is,” without warranties of any kind, either express or implied.
We disclaim all liability arising from the use of these third-party tools. Use of such tools is at the User’s sole risk, and the User must comply with their terms of use.
We reserve the right to add new third-party tools or services, which will be subject to these Terms.
8. Third-Party Links
The site may contain links or references to third-party websites, products, or services. We are not responsible for the content, accuracy, privacy policies, or practices of such external sites.
Users are encouraged to read the terms and conditions of these third parties and direct any claims or inquiries to them.
9. User Comments, Feedback, and Other Submissions
The User grants Ettomio a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, translate, distribute, or otherwise exploit any materials, ideas, or comments submitted voluntarily or upon our request.
We are not obligated to maintain confidentiality, respond to, or compensate for such contributions.
We reserve the right, at our sole discretion, to remove or modify content we deem offensive, illegal, defamatory, or infringing on the rights of others.
The User guarantees that their contributions do not violate third-party rights, including copyrights, trademarks, privacy, or other intellectual property rights.
10. Personal Information
Collection and processing of personal data are governed by our Privacy Policy, available on the website.
11. Errors, Inaccuracies, and Omissions
We cannot guarantee the website is free from typographical errors, inaccuracies, or omissions in descriptions, prices, promotions, delivery times, or availability.
We reserve the right to correct such errors even after order confirmation, with the authority to cancel erroneous orders without obligation to compensate, except as required by law.
12. Prohibited Use
It is forbidden to use the site or its content for illegal purposes, to incite violations of national or international laws, to infringe intellectual property rights, to defame, harass, discriminate, or send offensive content.
It is also forbidden to transmit viruses, malware, false information, or collect personal data without authorization.
We reserve the right to suspend or terminate service access for any non-compliant use.
13. Disclaimer of Warranties and Limitation of Liability
The service is provided “as is” and “as available,” without any express or implied warranties, including merchantability or fitness for a particular purpose.
We do not guarantee the service will be uninterrupted, secure, or error-free.
We shall not be liable for direct, indirect, incidental, or consequential damages arising from use or inability to use the services or products.
14. Indemnification
The User agrees to indemnify and hold harmless Ettomio and its affiliates from any claims, damages, or legal expenses arising from violations of the Terms or unlawful conduct.
15. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
16. Termination
The Terms remain valid until terminated by either party.
The User may withdraw at any time by notifying Ettomio or ceasing use of the services.
Ettomio may terminate the contract without notice in case of violations.
17. Agreement
These Terms constitute the entire agreement between the parties, superseding any prior understandings.
Failure to enforce any right does not constitute a waiver.
18. Governing Law
These Terms are governed by Italian law.
19. Changes to Terms of Service
We reserve the right to modify the Terms at any time by posting the updated version on the website. Continued use implies acceptance of the changes.
20. Contact
For any questions regarding the Terms of Service, please contact us at info@ettomio.com.