SHIPPING POLICY

All orders are shipped with international courier during working days (from Monday to Friday) with this timing:

> 3-10 days for "standard" products

> 2-4 weeks for "made-to-order" products..

'ettomio works with several italian handcraftmen and small artisanal companies. Some products are shipped directly from the artisan and - if your order is made of different products - you might expect more than one delivery. Do not worry if you don't receive everything at once.
It will be so grateful to open the parcel and breath freshly cut wood or natural fabric!

Transport fees vary according to total weight of the shipment and the destination.

Once the order is placed and we ship it, we will send you an email with the tracking number as you can check the shipping status.

Delivery takes usually 2-6 days for US countries. Please note that we cannot influence anyway the organization of delivery as it is the courier responsibility, but we will do our best for having the parcel safe and quickly at your place.

NB: We design packaging for being handy and not to heavy. But please remember that most of our products are shipped assembled or pre-assembled and the package is quite big.

ATTENTION:

We would inform you that we ship from Italy. If you live outside EU, your country may charges customs duties. We think it is good for you if you take information before your purchase. Custom duties are different for each Country and we cannot influence it in any way.